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Operations

If every job, every complaint, and every schedule change still comes to you, you do not have operations. You have a job with your name on the trucks. This is the systems and accountability work.

Operations

Where owners get stuck

What this usually looks like

  • The day falls apart when you leave
  • Techs text you from the driveway
  • No written way the work gets done
  • Accountability is a mood, not a rhythm
  • You are the dispatcher and the closer
  • Processes live in one person's memory

Scope

What's included

  • The few systems that remove you first
  • A weekly rhythm people can run
  • Accountability without hovering
  • How a GM and a COO split the day
  • What to document, and what to ignore
  • Structure that survives a busy season

How it goes

From the call to the work

  1. 1ApplyTell Derek the trade, the team size, and where the business is stuck.
  2. 220-minute callA free intro call on his calendar. You leave with a clear read on the bottleneck.
  3. 3The workCoaching is built around the problem in front of you, not a generic curriculum.
  4. 4The handoffThe point is a company that can run the day to day without the owner in every decision.

Questions

Common questions

Related

Other topics

Book the free 20-minute call

Tell Derek the trade, the team, and where the company is stuck. Then pick a time on his calendar.

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Melbourne, FL